Have your say consultations are run by the NSW Department of Customer Service (McKell Building, 2-4 Rawson Place, Haymarket NSW 2000).

We are interested in hearing from the community and will use the information we collect from you to help develop the programs and services that NSW Government provides, in particular to conduct a broad review of the Just Terms Act and the whole of government approach to property acquisitions.

We may collect basic personal information like your name and contact details, if you choose to provide them. You may provide some personal information in response to questions that we ask you. For example, we may ask you about your experiences or opinions about a particular topic.

Having your say is voluntary and you are not legally required to provide any personal information to us.

In this consultation you have the option to provide your name and contact details for the research team to gather more information from you, or the option to participate anonymously.

If you do provide personal information to us, you have a right to access it, and can ask us to update or correct your information. For more information about how you can access or amend your personal information, please contact us by calling 13 77 88 or by emailing privacy@customerservice.nsw.gov.au.

We may provide your personal information to other areas of the Department of Customer Service (for example the Data Analytics Centre and Customer Insights) so that we can conduct analysis across all consultations and refine our engagement methodology. The personal information will be stored on the DAC’s secure platform, which is hosted in a secure commercial cloud data centre in Australia.

Where we conduct a consultation with or on behalf of a partner agency, we would usually share the information that we collect with that agency. In this instance, we are running this consultation with:

NSW Trustee and Guardian

The Customer Experience Company

For privacy information about your use of the NSW Government website generally, please see the NSW Government’s website privacy statement.

You can contact our Privacy Coordinator by calling 13 77 88 or by emailing Privacy@customerservice.nsw.gov.au.