This site is owned and operated by the Department of Customer Service (the department) using software licensed from Social Pinpoint. For details on how the department collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

The department will only collect personal information for a lawful purpose which directly relates to our primary function as a NSW Government agency and for obtaining feedback about NSW Government services. The department will not collect any more information than is necessary for it to fulfil these functions.

The provision of your information is voluntary. However, we cannot provide you updates unless you provide us your name and contact information. Updates are offered as an ‘opt in’ subscription. You can 'opt out' at any time by clicking the unsubscribe link at the bottom of the emailed update.

The department will store your personal information for as long as you subscribe for updates on this project. You have the right to access and correct any information we store.

If you unsubscribe, your information may not be permanently deleted from the service provider system and instead, stored on a suppression list that prevents future emails from being sent to your email address.

To have your data permanently removed from the suppression list database, please send a request to:

Identifying information collected on this page is recorded in the department’s record management system in line with the Privacy and Personal Information Protection Act 1998 (NSW) (PPIP Act) and the department's Privacy Management Plan (PMP).

This privacy notice applies only to the information you are providing in this form. If you would like to know more about how the department meets its regulatory obligations in collecting, using, sharing, accessing and storing personal information, you can read the department’s complete Privacy statement and Web Analytics Collection Notice.

You may also contact if you have any questions about this privacy notice.


The interactive map contained in this website is only for the purpose of collecting community feedback. The department has made every reasonable effort to ensure that this map is correct at the time of publication, or as it may appear from time to time. However, the department does not warrant or represent that the map is free from errors or omission or that it is exhaustive. The department, its agents or employees, will not accept liability for any loss, damage or cost of expense you may incur as a result of the use or reliance on the map at its time of publication or as it may appear from time to time.