The 2024 NSW Trustee and Guardian Estate Administration survey is now closed.

The learnings from this survey will help us improve how we ask customers for feedback in 2025.
To provide feedback about the Estate Administration service, please email feedback@tag.nsw.gov.au.
For questions or issues regarding an estate, please contact your Client Service Officer directly or call 1300 109 290.

What was this survey about?

We asked about your experience with us so far and the plan we sent you for the administration of the estate. We also wanted to understand a little about you so we can make sure our services meet the needs of our customers.

Your feedback will be used to improve the service we provide you and others.

Please tell us what you think

The survey was completed in one of these ways:

1. Completing the survey online
2. Downloading a survey PDF to upload or post back to us
3. Registering for an interpreter to support you to complete the survey on a call

The survey is anonymous but you can provide your contact details if you would like us to follow up with you. An independent part of NSW Trustee and Guardian collects the survey responses.

Please read the Privacy Collection Notice to understand how we collect and use your information.

This survey closed on 8 November 2024.

Download and complete the survey below

The PDF survey can be downloaded and sent back to us via post or upload.

Please click the button below to download the survey. You can complete the form digitally, or print it and write on it.

Send the survey back to us using one of the options below.

1. Post your survey back to us at:

NSW Trustee and Guardian
Customer Experience
Reply Paid 7
Sydney NSW 2001

Note: You do not need a postage stamp for this address.

2. Upload the survey in the link below: