New annual reporting for strata schemes

More than 1.2 million people live in strata in NSW. The NSW Government wants to introduce new annual reporting to better meet strata communities' needs and improve consumer protection.

Owners corporations would need to report and verify information each year on the NSW Government’s Strata Hub. This digital portal will centralise strata information, which is currently hard to find or unavailable.

We have drafted a proposed Strata Schemes Management Amendment (Information) Regulation. It outlines the information to be reported, who can access it, the costs and the start date.

We want to hear from people who live, own, rent, work or want to invest in strata and councils and other strata stakeholders.

Earlier this year, we consulted broadly on what people want from a Strata Hub. Once fully implemented, the hub will offer up-to-date strata information, provide key data on how schemes are being managed, and make communication easier.

New regulation asks strata schemes to provide key information

The information to be reported includes key details about the strata scheme and some building, safety and management information.

A strata managing agent can also report on behalf of the owners corporation. Reporting will take a tell us once approach, supported by pre-filled information where possible. For more details, refer to the:

Thank you for your feedback

This engagement is now closed. Thank you to participants who provided input. Your feedback will help ensure the regulation meets the needs of NSW strata communities.

Survey response report now available

More than 570 people completed the online survey on ‘New annual reporting for strata schemes’ between 18 October and 29 November 2021. The NSW Government has analysed the survey feedback and the key findings are presented in this summary report.

Please sign up for our newsletter to stay up-to-date with information on strata and community schemes. For more information on strata scheme reporting, visit the NSW Government strata web page.

If you have any questions after reading the materials and the FAQs, please email the Strata Policy team.


More than 1.2 million people live in strata in NSW. The NSW Government wants to introduce new annual reporting to better meet strata communities' needs and improve consumer protection.

Owners corporations would need to report and verify information each year on the NSW Government’s Strata Hub. This digital portal will centralise strata information, which is currently hard to find or unavailable.

We have drafted a proposed Strata Schemes Management Amendment (Information) Regulation. It outlines the information to be reported, who can access it, the costs and the start date.

We want to hear from people who live, own, rent, work or want to invest in strata and councils and other strata stakeholders.

Earlier this year, we consulted broadly on what people want from a Strata Hub. Once fully implemented, the hub will offer up-to-date strata information, provide key data on how schemes are being managed, and make communication easier.

New regulation asks strata schemes to provide key information

The information to be reported includes key details about the strata scheme and some building, safety and management information.

A strata managing agent can also report on behalf of the owners corporation. Reporting will take a tell us once approach, supported by pre-filled information where possible. For more details, refer to the:

Thank you for your feedback

This engagement is now closed. Thank you to participants who provided input. Your feedback will help ensure the regulation meets the needs of NSW strata communities.

Survey response report now available

More than 570 people completed the online survey on ‘New annual reporting for strata schemes’ between 18 October and 29 November 2021. The NSW Government has analysed the survey feedback and the key findings are presented in this summary report.

Please sign up for our newsletter to stay up-to-date with information on strata and community schemes. For more information on strata scheme reporting, visit the NSW Government strata web page.

If you have any questions after reading the materials and the FAQs, please email the Strata Policy team.


  • Whose contact details will appear on the Strata Hub?

    The proposed changes will mean that all owners corporations will have to report on the name, phone number and email of their secretary and their strata managing agent and building manager (if they have either or both of those).

    They can choose to provide personal or professional contact details. For example, they may choose an email address or phone number that is only associated with their role in the scheme. No one else in the scheme will need to report their contact details.

    Contact details will only be visible on the Strata Hub to people who own, live or work with a given scheme.

  • How will the changes benefit people who live in, own or want to buy into strata?

    The Strata Hub will provide more transparency across all strata schemes in NSW. Benefits for strata communities include:

    • easier access to basic information, such as contact details so they can get issues resolved and things done quicker
    • confidence that certain building safety and strata scheme management metrics are being reported regularly
    • receiving targeted community service communications in the event of an emergency or public health crisis in their area.

    Information held on the Strata Hub will have robust privacy and security measures in place including user verification.

  • What costs will owners in strata schemes have to pay under the proposed laws?

    It is proposed that each strata scheme pays a fee of $3 per lot to cover the development and administration costs of the Strata Hub. This will be paid once a year when submitting the scheme’s annual reporting requirements.

  • Why are strata schemes required to pay a fee of $3 per lot to submit this information?

    An annual fee of $3 per lot will help fund the development and ongoing maintenance of the Strata Hub community portal. The Strata Hub is being developed in response to clear community feedback calling for a centralised source of strata information.

    The Strata Hub provides people buying, living and working in strata with:

    • a central point for strata schemes to report key information each year, which will enable vital community and emergency services communications
    • a range of education resources and information to support strata communities
    • access to the digitised Strata Building Bond & Inspections Scheme (SBBIS) for newly constructed strata developments to identify and fix early building defects.
  • What if schemes don’t comply with the reporting and payment required?

    Owners corporations that do not comply with the annual reporting requirements may be fined up to a maximum of $5,500. Owners corporations that do not update their information following a change may also be fined a maximum of $2,200.

  • If I use or provide information for the Strata Hub, will my personal details be kept confidential?

    Strata Hub users can expect that we will treat information they provide in line with the NSW Government’s privacy responsibilities and obligations. The NSW Government’s privacy practices are regulated by the Privacy and Personal Information Protection Act 1998 (NSW).

    Strata information to be reported will be available based on user access levels. For details, see the response to the third question in this list: 'What information will be on the Strata Hub? Who will have access to it?'