People who own, live in, or want to buy a strata property, and those who work in strata-related industries don't have easy access to the information they need. We want your views on how to make it easier.
Getting information can be difficult
It’s too hard right now for people living or intending to live in a strata scheme to access basic information about a particular building. For example, who the strata managing agent is (or who to contact in a self-managed strata scheme).
There are other groups of people who need information quickly to respond to a maintenance or other emergency. For example, emergency services responding to a fire alarm or the gas company responding to a gas leak.
What will the Strata Hub do for me?
Once complete, the single digital Strata Hub could provide:
Access to certain strata information (e.g. fire inspection reports)
Contact details for strata managing agents (or the best contact for the owners corporation in self-managed schemes)
How environmentally friendly a building is - showing its NABERS rating (National Australian Built Environmental Performance of buildings and tenancies)
Digital management of the bond for new strata buildings (Strata Building Bond and Inspections Scheme)
A seamless digital platform that joins up the development application process to the construction and management of strata buildings
NSW Government updates and information tailored for you, depending on your profile.
We want to understand your experiences with strata information and communication. Your input will help us build the Strata Hub.
Thank you for your feedback
This engagement closed on 2 April 2021. Thank you to participants for providing your input and ideas. We are taking this on board to design a Strata Hub that meets your needs. For details, see the News tab below. If you have any questions or more feedback, please email us at stratasystem@customerservice.nsw.gov.au
People who own, live in, or want to buy a strata property, and those who work in strata-related industries don't have easy access to the information they need. We want your views on how to make it easier.
Getting information can be difficult
It’s too hard right now for people living or intending to live in a strata scheme to access basic information about a particular building. For example, who the strata managing agent is (or who to contact in a self-managed strata scheme).
There are other groups of people who need information quickly to respond to a maintenance or other emergency. For example, emergency services responding to a fire alarm or the gas company responding to a gas leak.
What will the Strata Hub do for me?
Once complete, the single digital Strata Hub could provide:
Access to certain strata information (e.g. fire inspection reports)
Contact details for strata managing agents (or the best contact for the owners corporation in self-managed schemes)
How environmentally friendly a building is - showing its NABERS rating (National Australian Built Environmental Performance of buildings and tenancies)
Digital management of the bond for new strata buildings (Strata Building Bond and Inspections Scheme)
A seamless digital platform that joins up the development application process to the construction and management of strata buildings
NSW Government updates and information tailored for you, depending on your profile.
We want to understand your experiences with strata information and communication. Your input will help us build the Strata Hub.
Thank you for your feedback
This engagement closed on 2 April 2021. Thank you to participants for providing your input and ideas. We are taking this on board to design a Strata Hub that meets your needs. For details, see the News tab below. If you have any questions or more feedback, please email us at stratasystem@customerservice.nsw.gov.au
CLOSED: This quick poll has closed. We are currently reviewing your feedback. If you have any questions or more feedback, please email stratasystem@customerservice.nsw.gov.au
Should the contact details of strata managers managing agents be publicly available on the Strata Hub?
Yes
93%
No
7%
Total Votes : 795
Watch the video on this consultation (35 secs)
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Watch the video on this consultation (35 secs)
Timeline
Previously
Easier access to strata information has finished this stage
We launched an early version of the Strata Portal in mid-2020 (one part of the broader Strata Hub).
Open
Easier access to strata information has finished this stage
We consulted broadly to best understand your expectations. We closed this online engagement on 2 April2021.
Under review
Easier access to strata information has finished this stage
We've listened to your feedback and are taking this on board in designing a Strata Hub that meets your needs.
Go live
Easier access to strata information is currently at this stage