The NSW Government is improving accessibility and safety at Nambucca Heads Station

Upgrades at Nambucca Heads Station are being developed as part of the Safe Accessible Transport (SAT) program.

The SAT program aims to make public transport safe, inclusive and easy to use for all passengers, especially people with disability, older people, people with prams or luggage and others who may be experiencing mobility problems.

Transport engaged with various groups including people with disability and carers of people with disability, Aboriginal and Torres Strait Islander peoples and women and girls from the local community and Council throughout 2024 and 2025, to inform the design.

Feedback on the designs for the station is welcome until 11:59pm Sunday 5 July 2026.

Key benefits

Proposed upgrade benefits include:

• Upgrading bus stop and bike hoop shelter
• Upgrading station parking
• New kiss and drop shelter and bike hoops
• Safety Improvements including lighting (where required)
• Accessible Path of Travel (APOT)
• New accessible ramp and stairs
• Upgrading waiting room and ticketing window
• Upgrading existing toilets
• Platform widening

We have developed a proposed design by looking at the site’s unique opportunities and constraints, and by carrying out targeted stakeholder engagement.

We are now seeking wider community feedback on the design.

Detailed design development and planning approvals will be informed by the feedback received from the community.

Engagement with key stakeholders will be ongoing through project development.

We have engaged with various groups including Kempsey Shire Council, Port Macquarie Hastings Council, MidCoast Council, People with Disability Australia, Guide Dogs Australia, Accessible Transport Advisory Committee, as well as directly with people with disability who use both stations.

We have also separately surveyed women and girls from the local community.

These engagements provided insights into the opportunities we have available to improve passenger experiences.

Feedback we have heard so far includes:

• DDA parking needs to be located at the closest entry and exit point of the carpark to the station and via a continuous path of travel
• ensure accessible entry to the station platform, with sufficient space on the platform for safe wheelchair/ scooter reversing
• install ramps with lower gradients and handrails on either side
• install additional tactile ground indicators, especially near tunnel entry and exit points
• limited availability of amenities such as accessible toilets
• increased safety and security measures, such as additional closed circuit television (CCTV) cameras, emergency help points and mirrors for better visibility, could make the stations feel safer at night

Tell us what you think

Transport is seeking your feedback on the design for Nambucca Heads Station. Please provide your feedback by 11:59pm Sunday 5 July 2026.

Safe Accessible Transport program

This project is being delivered as part of the Safe Accessible Transport program, which aims to make public transport safe, inclusive and easy to use for all passengers, especially people with disability, older people, people with prams or luggage and others who may be experiencing mobility problems.

The program will upgrade stations to achieve Disability Standards for Accessible Public Transport (DSAPT) compliance, improving amenity, access and safety and acknowledging the important role these locations have to the communities they serve.

The modernisation of the network also helps bring ageing infrastructure in line with current accessibility standards, making it possible for everyone to access transport services.