Motor dealer and repairer laws affect anyone who buys, sells, repairs or recycles motor vehicles in NSW. Have your say on proposed changes that aim to better reflect buyer expectations, emerging technologies and address gaps in the current laws.

The way we buy and sell vehicles, as well as other aspects of the motor dealer industry, has been changing in recent years.

The Motor Dealers and Repairers Act 2013 (the Act) sets the rules to protect the community and create industry standards. After a public consultation and review of the Act in 2020, NSW Fair Trading, on behalf of the NSW Government prepared a Motor Dealers and Repairers Amendment (Statutory Review) Bill (the Bill) outlining proposed changes to the Act.

We now want to know your views on the proposed changes to the law, which cover:

  • consumer and industry safety and protection
  • better record-keeping that will increase transparency and accountability
  • strengthened compliance – for example higher penalty amounts
  • regulation that responds to the ever-changing nature of the industry, including on-line sales.

Details of the proposed changes are described in the Explanatory Paper for Motor Dealers and Repairers Amendment (Statutory Review) Bill 2022 and also summarised within the survey.

We want to hear from people working in motor vehicle sales, repairs and recycling, as well as industry groups and interested members of the public.

Consultation findings

This consultation closed on Monday, 14 March 2022.

All feedback and submissions have been carefully analysed. Published submissions marked ‘approved for publication’ are now available in the ‘Consultation submissions' box (refer to the right of this page).

The consultation resulted in 271 people completing the online survey and 374 individuals taking a quick poll related to the Motor Dealers and Repairers Amendment (Statutory Review) Bill 2022 (the Bill). Overall, there were also 16 written submissions uploaded through the Have Your Say website and 7 sent to us directly.

Submissions were received from a wide array of interested stakeholders, including industry associations, motor vehicle dealers, other Government Departments, motor vehicle repairers and private individuals.

Overall, stakeholders were broadly supportive of the policy measures put forward in the Bill.

Take our quickpoll

Quick Poll

Would you buy or sell a new car without entering a motor dealership in person?

This poll has concluded.

  • Yes
    43% (164 votes)
  • No
    57% (214 votes)
Total Votes: 378

Complete the survey

The survey period has ended. Thank you for your input to the survey.

Upload your submission

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Privacy collection notice

Have your say consultations are run by the NSW Department of Customer Service (McKell Building, 2-4 Rawson Place, Haymarket NSW 2000).

We are interested in hearing from the community and will use the information we collect from you to help develop the programs and services that NSW Government provides.

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Having your say is voluntary and you are not legally required to provide any personal information to us. For some consultations, though, you will not be able to have your say unless you agree to include your personal information.

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