Update: New rental laws coming to NSW

The Residential Tenancies Amendment Bill 2024 (the Bill) was passed by Parliament on Thursday 24 October 2024.

This Bill progresses the NSW Government’s commitments to improve NSW rental laws by proposing new laws:

  • ending ‘no grounds’ evictions for fixed term and periodic leases
  • making it easier for renters to keep pets
  • limiting how often rent can be increased for all rental agreements
  • clarifying that renters cannot be asked to pay for background checks
  • ensuring renters have a free and convenient way to pay rent.

Renters, landlords and the industry will be given time to prepare for any major changes.

Follow NSW Fair Trading on LinkedIn and Facebook or this page to be kept up to date about the new rental reforms.

2023 consultation

In NSW, nearly one in every three people rent their home. The NSW Government is working to improve rental laws to support renters, landlords and the community. Better rules for rentals will help give more stability for renters and certainty for landlords.

Your feedback helped us understand what you think about:

  • reasons a landlord can terminate a lease – removing 'no grounds' evictions
  • how to make it easier for renters to keep pets
  • protecting personal information held by real estate agents
  • making it easier to transfer rental bonds from one property to another
  • other ways to make the system fairer.

Thank you for your feedback. We heard from people who live in, own or manage a rental property, or are interested in renting rules in NSW. More than 16,000 surveys and 400 written submissions were made.

Your feedback informed proposed changes to the Residential Tenancies Act. These include changes to the termination of a lease, pets in rentals, the protection of renter information and a portable bond scheme. The results are in the summary report.

Access the report
Access submissions

Survey

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Your submission

Thank you to those who made a submission. The period to make a submission has ended.

Other ways to have your say

Thank you to those who made a submission by post. The period to make a submission has ended.

Your privacy

Privacy collection notice

Have your say consultations are run by the NSW Department of Customer Service (McKell Building, 2-4 Rawson Place, Haymarket NSW 2000).

We are interested in hearing from the community and will use the information we collect from you to help develop the programs and services that NSW Government provides.

We are collecting only minimal personal information from you. We may collect basic information like your name and contact details, if you choose to provide them. You may provide some personal information in response to questions that we ask you. For example, we may ask you about your experiences or opinions about a particular topic.

Having your say is voluntary and you are not legally required to provide any personal information to us. For some consultations, though, you will not be able to have your say unless you agree to include your personal information.

If you do provide personal information to us, you have a right to access it, and can ask us to correct it if it is wrong.

We may share personal information you provide with other parts of the Department of Customer Service (for example, with our Data Analytics Centre) so that we can conduct analysis across all consultations and refine our engagement methodology.

Where we conduct a consultation with or on behalf of a partner agency, we would usually share the information that we collect with that agency. In this instance, we are running this consultation with:

  • The Department of Customer Service (NSW Fair Trading).

For privacy information about your use of the NSW Government website generally, please see the NSW Government’s website privacy statement.

You can contact our Privacy Coordinator by calling 13 77 88 or by emailing Privacy@customerservice.nsw.gov.au.