AI is the ability of a computer to do tasks commonly associated with intelligent beings.
We don’t yet have a personal robot, but perhaps you do use Apple’s Siri, Google Assistant or Amazon Alexa. If you’re lucky enough to have a car that can parallel park itself, then you're using AI. Websites use AI to suggest other products that you may be interested in. Banks use AI to detect fraud and alert customers to suspicious activity.
The NSW Government also uses AI, such as to improve our public transport - see our 'NSW Stories' below.
Like with all innovation, we need to ensure the safe, ethical and effective use of AI
We believe that the NSW Government can use AI to benefit the community and is taking actions to ensure that AI is used safely, ethically and effectively. We have an AI Strategy that outlines our vision for the use of AI, and ensures transparency, fairness and accountability.
Our strategy sets out the practical steps we will take as we develop more uses for AI. It includes an Ethics Policy and User Guide based on these principles:
community benefit - deliver the best outcome for the citizen
fairness - includes safeguards to manage data bias or quality risks
privacy and security - keep data safe
transparency - ensures citizens can question and challenge AI-based outcomes
accountability - decision-making remains the responsibility of organisations and individuals
We are also forming an AI Advisory Committee with Government and non-Government experts to give us external and professional input on AI activity.
Have your say
Help us shape how AI is used for the benefit of our state and its people.
Do a quick poll, share your ideas, ask a question or complete the survey. You can participate in as many ways as you choose.
Thank you for participating and sharing your thoughts and ideas. The AI Advisory Committee, formed in early 2021 is now the AI Review Committee, which reviews our use of AI and created the first AI Assurance Framework in the world. Read more in the News section, below.
AI is the ability of a computer to do tasks commonly associated with intelligent beings.
We don’t yet have a personal robot, but perhaps you do use Apple’s Siri, Google Assistant or Amazon Alexa. If you’re lucky enough to have a car that can parallel park itself, then you're using AI. Websites use AI to suggest other products that you may be interested in. Banks use AI to detect fraud and alert customers to suspicious activity.
The NSW Government also uses AI, such as to improve our public transport - see our 'NSW Stories' below.
Like with all innovation, we need to ensure the safe, ethical and effective use of AI
We believe that the NSW Government can use AI to benefit the community and is taking actions to ensure that AI is used safely, ethically and effectively. We have an AI Strategy that outlines our vision for the use of AI, and ensures transparency, fairness and accountability.
Our strategy sets out the practical steps we will take as we develop more uses for AI. It includes an Ethics Policy and User Guide based on these principles:
community benefit - deliver the best outcome for the citizen
fairness - includes safeguards to manage data bias or quality risks
privacy and security - keep data safe
transparency - ensures citizens can question and challenge AI-based outcomes
accountability - decision-making remains the responsibility of organisations and individuals
We are also forming an AI Advisory Committee with Government and non-Government experts to give us external and professional input on AI activity.
Have your say
Help us shape how AI is used for the benefit of our state and its people.
Do a quick poll, share your ideas, ask a question or complete the survey. You can participate in as many ways as you choose.
Thank you for participating and sharing your thoughts and ideas. The AI Advisory Committee, formed in early 2021 is now the AI Review Committee, which reviews our use of AI and created the first AI Assurance Framework in the world. Read more in the News section, below.
The AI Advisory Committee formed in early 2021 with government and non-government experts to give us external and professional input on AI activity has now become the AI Review Committee.
The AI Advisory Committee plays a key role in reviewing the use of AI technology for decision-making and service delivery in the state. This committee developed a world-first AI assurance framework for government projects.
The NSW AI Assurance Framework assists agencies to design, build and use AI-enabled products and solutions. Consistent with the NSW Government AI Ethics Principles, the Framework is designed to help agencies identify risks that may be associated with their projects.
AI helps Revenue NSW to divert vulnerable customers from fines enforcement action. The case study describes how AI has evolved this work and assesses the use of AI against the AI Ethics Policy.
Customers expect government to use emerging technologies to deliver better interactions using emerging technologies. Building digital and customer skills across government is a focus and six capabilities for the public sector are described in the Digital and Customer Capability Framework.
Starting this month, the NSW Government will publish a series of case studies to show how we develop and implement AI to do better for customers.
Each of the four case studies sets how well our decision-making around AI tests against the AI Strategy and AI Ethics Policy. This transparency is important in building understanding and trust.
Eleven industry experts have been appointed as inaugural members of the NSW Artificial Intelligence (AI) Advisory Committee and will play a leading role on how AI is used in NSW. In addition to the core members, experts with knowledge in a particular area may also be invited to contribute.
The panel will use their extensive and varied experience to provide ongoing strategic advice on the use of AI to assist in decision-making and improving service delivery across the NSW Government.
The Committee members are:
Theresa Anderson: Data and AI Ethicist, Research fellow at the School of Illinois, Member of International Council Committee on Data (CODATA), Sydney Ambassador for Women in Data Science Network
Fang Chen: Executive Director Data Science/Distinguished Professor at UTS, Sydney
Lee Hickin: National Technology Officer at Microsoft Australia
Aurelie Jacquet: Chief Legal and Data Ethics Officer at Innovations Accelerated, Chair of the committee representing Australia at the International standard on AI (AI ISO) ·
Peter Leonard: Principal at Data Synergies, Professor of Practice at UNSW Business School, Chair of the Australian IoT (Internet of Things) Alliance’s Data work stream, Chair of the Law Society of New South Wales Privacy and Data Committee, and the Australian Computer Society’s Artificial Intelligence and Ethics Technical Committee
Maria Milosavljevic: Inaugural Chief Data Officer for Services Australia
Dr Ian Oppermann: NSW Chief Data Scientist
Edward Santow: Human Rights Commissioner at the Australian Human Rights Commission
William (Bill) Simpson Young: Co-founder and Chief Executive of Gradient Institute ·
Neil Soderlund: Chief Executive of Quantium Health & Government ·
Martin Stewart-Weeks: Principal, Public Purpose Pty Ltd.
Timeline
AI Summit
Artificial Intelligence (AI) has finished this stage
Mid February 2021 we will meet with industry experts to discuss opportunities and issues for NSW AI
AI Committee
Artificial Intelligence (AI) has finished this stage
In early 2021 we will establish a committee of Government and non-Government experts to advise on Government projects that use AI
Case studies
Artificial Intelligence (AI) has finished this stage