The NSW Government wants to find out how we can better support emergency and disaster relief volunteers.

Have you ever helped out in an emergency or disaster? Whether it's been volunteering through an emergency response or disaster relief agency or simply pitching in to help during a crisis, we want to hear from you.

We recognise community members play a crucial role in our state’s emergency and disaster response system, and often put their lives on the line to do so.

Your feedback will help the NSW Government understand how to better support and prepare volunteers to respond in emergencies and disasters.

Tell us what you think

Whether you’re a current registered volunteer or used to be, or you’ve helped out in some other way during a crisis, we would like to understand what you think about volunteering in NSW. Are there any barriers, and what are the opportunities to improve?

Your feedback will help inform the NSW Government's approach to supporting and enhancing our state’s valued volunteer base.

Thank you for your feedback

This engagement is now closed. Thank you for participating and sharing your thoughts and ideas. We are currently reviewing your feedback.

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Your privacy

Privacy collection notice

Have your say consultations are run by the NSW Department of Customer Service (McKell Building, 2-4 Rawson Place, Haymarket NSW 2000).

We are interested in hearing from the community and will use the information we collect from you to help develop the programs and services that NSW Government provides.

We are collecting only minimal personal information from you. We may collect basic information like your name and contact details, if you choose to provide them. You may provide some personal information in response to questions that we ask you. For example, we may ask you about your experiences or opinions about a particular topic.

Having your say is voluntary and you are not legally required to provide any personal information to us. For some consultations, though, you will not be able to have your say unless you agree to include your personal information.

If you do provide personal information to us, you have a right to access it, and can ask us to correct it if it is wrong.

We may share personal information you provide with other parts of the Department of Customer Service (for example, with our Data Analytics Centre) so that we can conduct analysis across all consultations and refine our engagement methodology.

Where we conduct a consultation with or on behalf of a partner agency, we would usually share the information that we collect with that agency. In this instance, we are running this consultation with:

  • The Premier's Department

For privacy information about your use of the NSW Government website generally, please see the NSW Government’s website privacy statement.

You can contact our Privacy Coordinator by calling 13 77 88 or by emailing Privacy@customerservice.nsw.gov.au.