The 2024 NSW Public Guardian survey is now closed.

The learnings from this survey will help us improve how we ask customers for feedback in 2025.
To provide feedback about the Public Guardian service, please email feedback@tag.nsw.gov.au.
For any other questions, please contact the Public Guardian team directly or call 1300 109 290.

What was this survey about?

We asked about your recent experience when the NSW Public Guardian made a decision about where you can live or stay.

Decisions about where you live or stay may relate to these situations:

1. Where you will live long term or permanently.
2. Where you can live or stay temporarily. This includes respite.
3. Where you can stay for a short time, such as on a holiday or an overnight stay with family and friends.

We also wanted to know a little about you so we can make sure our services meet the needs of our customers.

What you tell us will be used to improve the service we provide you and others.

Please tell us what you think

The survey was completed in one of these ways:

• Completing the survey online
• Downloading an Easy Read survey to upload or post back to us
• Registering for an interpreter to support you to do the survey on a call

The survey is anonymous, but you can provide your contact details if you would like us to follow up with you.

Please read the Privacy Collection Notice to understand how we collect and use your information.

Download and complete Easy Read survey

This survey is written in an easy-to-read way and we use pictures to explain some ideas. You can download the Easy Read survey and send it back to us by posting or uploading it.

Please click the button below to download the Easy Read survey. You can complete this form digitally or print it and write on it.

Send the survey back to us using one of the options below.

1. Post your survey to us at:

NSW Trustee and Guardian
Customer Experience
Reply Paid 7
Sydney NSW 2001

Note: You do not need a postage stamp for this address.

2. Upload the survey in the link below: