The 2024 NSW Trustee and Guardian Financial Management survey is now closed.

The learnings from this survey will help us improve how we ask customers for feedback in 2025.
To provide feedback about the Financial Management service, please email feedback@tag.nsw.gov.au.
For questions or issues about your money, please contact your Client Service Officer or call 1300 109 290.

What was this survey about?

We asked about your recent experience when NSWTG updated your budget. We also wanted to know a little about you so we can make sure our services meet the needs of our customers.

What you tell us will be used to improve the service we provide you and others.

Please tell us what you think

The survey was completed in one of these ways:

  • Completing the survey online
  • Downloading an Easy Read survey to upload or post back to us
  • Registering for an interpreter to support you to complete the survey on a call

The survey is anonymous, but you can provide your contact details if you would like us to follow up with you. Please read the Privacy Collection Notice to understand how we collect and use your information.

This survey closed on 8 November 2024.


Complete a survey

Complete Easy Read survey (closed)

Download and complete Easy Read survey

This survey is written in an easy-to-read way and we use pictures to explain some ideas. You can download the Easy Read survey and send it back to us by posting or uploading it.

Please click the button below to download the Easy Read Survey as a PDF. You can complete this form digitally or print it and write on it.

Download Easy Read survey open in new window

Send the survey back to us using one of the options below.

1. Post your survey to us at:

NSW Trustee and Guardian
Customer Experience
Reply Paid 7
Sydney NSW 2001

Note: You do not need a postage stamp for this address.

2. Upload the survey in the link below:

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