Share your experiences of essential services in regional communities.

Many regional NSW communities have a shortage of key workers (including teachers, healthcare workers and police).

We’re seeking feedback from regional communities to help us understand your local experiences.

We'll use your feedback to help improve programs and support regional essential services.

Thank you for your input

Thank you for sharing your experiences of local services and your ideas on how to best welcome key workers to regional communities. We are currently reviewing what you told us and will publish updates on this page.

Take a survey

Share an idea

Share your story

The Welcome Experience

The Welcome Experience

The Welcome Experience is a new service offering local knowledge to essential workers and their families who are thinking of moving or have made the move to the regions.

As part of the service, new residents are connected with local people and resources to help them settle in and feel at home in their community faster.

Read more about the service.

Your privacy

Privacy collection notice

Have your say consultations are run by the NSW Department of Customer Service (McKell Building, 2-4 Rawson Place, Haymarket NSW 2000).

We are interested in hearing from the community and will use the information we collect from you to help develop the programs and services that NSW Government provides.

We are collecting only minimal personal information from you. We may collect basic information like your name and contact details, if you choose to provide them. You may provide some personal information in response to questions that we ask you. For example, we may ask you about your experiences or opinions about a particular topic.

Having your say is voluntary and you are not legally required to provide any personal information to us. For some consultations, though, you will not be able to have your say unless you agree to include your personal information.

If you do provide personal information to us, you have a right to access it, and can ask us to correct it if it is wrong.

We may share personal information you provide with other parts of the Department of Customer Service (for example, with our Data Analytics Centre) so that we can conduct analysis across all consultations and refine our engagement methodology.

Where we conduct a consultation with or on behalf of a partner agency, we would usually share the information that we collect with that agency. In this instance, we are running this consultation with:

  • Department of Regional NSW

For privacy information about your use of the NSW Government website generally, please see the NSW Government’s website privacy statement.

You can contact our Privacy Coordinator by calling 13 77 88 or by emailing