State of the Customer

Help us improve the way we measure and publish NSW Government customer experiences.

Everyone who lives, works, visits or invests in NSW are customers of the NSW Government, including businesses.

We surveyed customers to understand how they were experiencing NSW Government services, reflecting responses in our newly released State of the Customer report.

We are listening and working hard to make living and working in NSW better.

Tell us what you think

We want your feedback on State of the Customer to help improve future reports for you, our customers.

Your responses will help NSW Government continue our mission to become the world's most customer-centric government by 2030.

Please share your feedback by 1 December 2022.

Thank you for your feedback

This engagement is now closed. Thank you for participating and sharing your thoughts and ideas. We are currently reviewing your feedback.

Help us improve the way we measure and publish NSW Government customer experiences.

Everyone who lives, works, visits or invests in NSW are customers of the NSW Government, including businesses.

We surveyed customers to understand how they were experiencing NSW Government services, reflecting responses in our newly released State of the Customer report.

We are listening and working hard to make living and working in NSW better.

Tell us what you think

We want your feedback on State of the Customer to help improve future reports for you, our customers.

Your responses will help NSW Government continue our mission to become the world's most customer-centric government by 2030.

Please share your feedback by 1 December 2022.

Thank you for your feedback

This engagement is now closed. Thank you for participating and sharing your thoughts and ideas. We are currently reviewing your feedback.