Help us to improve the NSW Mental Health Line
Share your knowledge and ideas to help the NSW Government improve the Mental Health Line.
What is the Mental Health Line?
The NSW Mental Health Line is a free service that operates 24 hours a day, 7 days a week, offering advice, support, triage and referral to specialist NSW mental health services.
A mental health clinician will listen to your needs over the phone and help you access the most appropriate service.
Have Your Say
We want to hear from people who have lived experience of mental illness as well as people who have lived experience of caring for someone with mental ill health. Even if you have not used the Mental Health Line before, we would still like to hear from you.
Your feedback will be used to help improve the user experience of the Mental Health Line across NSW.
Do a quick poll, complete the survey or share ideas. Everything you say will remain anonymous and nothing you say will affect your access to services.
We are consulting widely on this. There will be opportunities to share further feedback as part of a group discussion to help improve the Mental Health Line. Please email us to register your interest.
Thank you for your feedback
This consultation is now closed. Thank you for participating. We are currently reviewing your feedback.
Need help now?
Crisis support:
Triple Zero (000)
Call 000 if someone has attempted, or is at immediate risk of attempting to harm themselves or someone else.
Lifeline Australia
Visit www.lifeline.org.au or call 13 11 14
Suicide Call Back Service
Visit www.suicidecallbackservice.org.au or call 1300 659 467
Specialist mental health support:
Mental Health Line
Call 1800 011 511
