New Bankstown Hospital main entry artist impression
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About the master plan
The NSW Government has committed $2 billion for a new hospital in the Bankstown CBD to meet the healthcare needs of our diverse and growing community. Here’s what you need to know about the master plan.
The New Bankstown Hospital will be located on Chapel Road Bankstown (currently TAFE NSW), close to trains, buses and the new Metro.
The new hospital is expected to include:
- Emergency
- Operating theatres
- Intensive care
- Services for women and children including maternity
- Mental health
- Other services
- Parking.
The first step in planning is called master planning.
Master planning looks at the site and city around it, and recommends the best locations for important features such as the new hospital building, parking areas and long-term development zones for future health uses.
This helps us create a vibrant, city-shaping new place for health, research and education.
Construction will start as soon as possible after TAFE NSW relocates in 2026.
This may include demolition and other early works to get the site ready for major construction.
Your views are important to us. We will continue to consult with staff, patients, carers and community at every stage of the project.
Site views
Patients, carers, staff and community told us natural light and views were important to well-being.
To explore the potential views from the upper levels of the hospital building, click and drag on the image.
New Bankstown Hospital master plan zones
Click on a spot to find out more about each feature of the master plan
Master plan key features
Community and staff feedback from the consultation sessions, briefings, surveys and workshops was provided to the project team to develop the master plan with a focus on creating a positive patient experience.
A plan for higher buildings in the nearby city centre allowed us to create a taller, multi-storey hospital building at the French Avenue end of the site with good connections to the city centre, transport and services.
A multi-storey building also provides good walkability inside the hospital, allowing for easy travel across and between floors for deliveries, patient transfers and general movements around the hospital.
Natural light and views were very important to everyone we spoke to, so wards would be located on the upper floors with city views or views over the nearby playing fields.
Future stages of design will look more closely at the wayfinding plan and internal design, including service areas, social spaces, gardens, and courtyards to bring light into the lower areas and staff zones.
This includes a central ‘hospital street’ or spine extending through and connecting all the buildings to make it easy to walk from one end to the other, and would include landscaped areas.
The number of storeys will be decided as planning progresses.
You told us that the hospital should be welcoming, with green spaces and places to relax.
Landscaping between the buildings creates a welcoming space for respite in the busy hospital environment, views to the playing fields and an east-west green zone.
Internal social spaces for visitors and staff will also be developed as the design progresses.
Master plan key zones
Parking and traffic
Arriving at the hospital should be simple, with drop-off and waiting space, easy parking and connections to
public transport.
Parking
A new multi-storey car park would be located near the hospital building, with room to expand in the future.
The parking expansion zone would be used in the short-term for on-ground parking.
The number of car spaces will be confirmed at a future stage of planning when the design of the hospital is confirmed.
Traffic and local roads
The Bankstown city centre is a high-traffic area and the master plan recommends that hospital should not add to the traffic issues.
Our project team is consulting with other agencies about plans to reduce traffic issues and improve access around the hospital site.
Traffic planning also includes maintaining access for emergency vehicles with alternative routes at peak traffic times, and reviewing bus stops.
School zones
Safe, easy access to the local schools is a priority.
We are already talking to government agencies and local schools about traffic, drop-off and pick-up around the school zones.
We will continue to consult with the local school community and keep everyone informed.
Pedestrian pathways and public transport
Access to city centre services and public transport is a key advantage of the new hospital site, which is only about 600 metres from the station and Metro.
Future planning stages will look at how we can make pedestrian pathways and other active transport connections (like cycleways) attractive to staff and visitors.
Signage and wayfinding (to help you get around easily) will be developed as the design progresses.
We invited staff members, patients, carers, visitors, community members and key agencies to share their views with us as part of the master planning process.
We shared this information with our architects and planners, who considered the feedback when they were developing the master plan.
Our activities included:
- Staff consultation through user groups, surveys and information sessions
- A master planning workshop and sustainability workshops with representatives from all areas of the hospital including medical, nursing, allied health, administration and support services, who attended to represent the views of their colleagues
- A community survey with 300+ responses
- Workshops, briefings, displays and events including information sessions at the existing hospital and Bankstown Central shopping centre
- Workshops with our Aboriginal community, called ‘design jams’
- Consultation sessions with multicultural community members.
We also held briefings for key stakeholders and agencies including:
- HealthShare NSW
- Ambulance NSW
- eHealth NSW
- Transport for NSW
- Department of Planning, Housing and Infrastructure
- NSW Health Pathology
- City of Canterbury Bankstown Council including the Multicultural Interagency meeting
- LaSalle Catholic College, St Felix Catholic Primary School and St Felix Catholic Parish
- NSW Government Architect and other executive groups to ensure our project meets best practice.
We spoke to hundreds of people and had more than 300 responses to our survey.
This is what people said was important to them.
- The community is open, generous and vibrant, and this should be reflected in the hospital design.
- The project is essential to the growing needs of the local community.
- The new site close to the city centre is great for public transport and local retail, food experiences and services such as banking.
- The two-site model is a good idea with overnight services at Chapel Road and day services at Eldridge Road so people don’t have to go to the main hospital for short and day appointments.
- Knowing the community will have access to safe, modern healthcare facilities providespeace of mind.
- It’s good to know that there will be no interruption of services at the existing hospital while the new hospital is being built.
- Committing to sustainable design is important because healthcare uses a lot of energy and generates a lot of waste.
- Including expansion zones will help futureproof the site so it can grow with the community.
- Consulting staff who work at the hospital is really important - they know what is needed.
- Keeping people informed is important.
People also told us they had concerns, specifically about parking and traffic, but also about a range of other issues.
This information has been provided to the project team to help guide the next stage of planning
This is what they told us.
- There needs to be sufficient parking for patients, visitors and staff.
- Parking areas need to be well-designed and easy to use for people of all abilities.
- The hospital does not add to local traffic issues.
- Traffic zones are carefully coordinated to maintain safe and easy access to local schools.
- Arrival experience is positive and easy with simple drop-off and pick-up areas.
- Entries should be designed to discourage people from smoking.
- Patients need natural light and access to outdoor areas such as gardens and courtyards.
- Wards needs space for family and friends to visit without disturbing other patients.
- Staff experience needs to be incorporated.
- The project needs to communicate in a variety of ways so everyone is included.
- Information should be clear, direct and come from a trusted source.
- Site neighbours need to be consulted and kept informed.
- TAFE NSW is important to us.
- The community has waited a long time for the project to start – we're looking forward to it moving ahead.
After master planning, we move on to the next stage of design
which looks at the location of each department and how all the departments are
connected.
Early works will start on the site as soon as TAFE NSW has relocated, and main hospital construction will start when the design is completed and a builder is appointed.
Consultation with staff, patients and community members
continues at every stage of the project.
TAFE NSW is exploring options to retain access to some of the existing campus site.
Most training will relocate to Western Sydney University Tower in Bankstown, with some training relocating to TAFE NSW Padstow.
Some delivery will move permanently to TAFE NSW Padstow campus.
Planning and building new hospital facilities takes time because every development is tailored to the community’s unique needs.
For more information about how we plan and deliver a hospital, visit hinfra.health. nsw.gov.au/our-business/how-to-build-a-hospital
