Final report published 26 August 2021

Using the feedback received from the consumer surveys, we revised the draft report and consumer checklist. In June 2021 we submitted a final report to the NSW Government with recommendations that focus on improving the information available to help with organising a funeral.

Accompanying the report and consumer checklist are information papers on costs, prices, regulation, and consumer issues, as well as a technical paper on competition. These are now available on IPART’s website at Competition, costs and pricing in the NSW Funeral Industry.