Engaging parents and carers with their child’s education

Help us to develop a shared understanding about how we can work together to support all students and learners throughout their learning journey.

What's this about?

The NSW Department of Education wants feedback from parents, carers and staff on what is important, what we should continue and how we might enable consistent and high-quality experiences for all parents and carers of children and young people and staff in public education.

Parents and carers are their child’s first educator. Engagement with their child’s learning starts from early childhood and continues through different stages of development and learning environments. This might involve supporting their child’s learning, development and participation, finding ways to bring learning into the home, and helping teachers and staff to know and understand their child.

We know strong partnerships across education communities, between students, parent and carers, teachers, educators, school and department staff, help to foster engagement and positive learning and well-being outcomes.

Your feedback will help shape a parent and carer engagement framework. We want to help parents and carers to:

  • clearly understand their rights, responsibilities and choices to support their child's education

  • access easy to understand and timely information to help them support their child's learning, development and well-being

  • have a say in matters that impact their child’s education, and see outcomes that reflect their involvement

  • feel confident in raising their concerns or to know how to make complaints where they are not satisfied with an aspect of their child’s education

  • receive services and support that anticipate needs and cater for diversity

  • engage with their child’s education, supported by strong partnerships with staff to achieve shared goals

Have your say

We're inviting your feedback, as:

  • parents or carers supporting your child’s education and learning, or,

  • department staff, working with your community.

We want to hear what matters to you and you can participate in as many ways as you choose. The closing date for participation is 30 April 2022.

Thank you for your feedback

This engagement is now closed. Thank you for participating and sharing your thoughts and ideas. We are currently reviewing your feedback.

Help us to develop a shared understanding about how we can work together to support all students and learners throughout their learning journey.

What's this about?

The NSW Department of Education wants feedback from parents, carers and staff on what is important, what we should continue and how we might enable consistent and high-quality experiences for all parents and carers of children and young people and staff in public education.

Parents and carers are their child’s first educator. Engagement with their child’s learning starts from early childhood and continues through different stages of development and learning environments. This might involve supporting their child’s learning, development and participation, finding ways to bring learning into the home, and helping teachers and staff to know and understand their child.

We know strong partnerships across education communities, between students, parent and carers, teachers, educators, school and department staff, help to foster engagement and positive learning and well-being outcomes.

Your feedback will help shape a parent and carer engagement framework. We want to help parents and carers to:

  • clearly understand their rights, responsibilities and choices to support their child's education

  • access easy to understand and timely information to help them support their child's learning, development and well-being

  • have a say in matters that impact their child’s education, and see outcomes that reflect their involvement

  • feel confident in raising their concerns or to know how to make complaints where they are not satisfied with an aspect of their child’s education

  • receive services and support that anticipate needs and cater for diversity

  • engage with their child’s education, supported by strong partnerships with staff to achieve shared goals

Have your say

We're inviting your feedback, as:

  • parents or carers supporting your child’s education and learning, or,

  • department staff, working with your community.

We want to hear what matters to you and you can participate in as many ways as you choose. The closing date for participation is 30 April 2022.

Thank you for your feedback

This engagement is now closed. Thank you for participating and sharing your thoughts and ideas. We are currently reviewing your feedback.

Your story

* To view enlarged image, right click on image and select 'Open image in new tab'

Tell us your story: how might we make engagement a positive experience? 

Thinking of a time you wanted or needed to engage to help support a child’s education. 

  1. What did you want to engage about? 
  2. Explain what happened through the engagement 
    • identify points that were positive or negative 
    • the dot points from the image above might help you to describe your experience 
  3. What could happen in the future 
    • To improve this; and/or 
    • To continue delivering positive experiences

In the interest of privacy, we ask you not to name the school or learning provider, any teachers, staff, students or other individuals when sharing your feedback. Comments that are potentially defamatory will not be tolerated and will be removed by our moderators. Thank you

You will need to register first to share your story.

Thank you for sharing your story with us. We’d love to hear more from you. If you have not already, please complete our quick surveyshare your ideas or join the discussion on what engagement means to you.  

Consultation has concluded

  • Its a long struggle

    by ParentAD, 8 months ago
    I have a son who is now 13. His travel through school has been hard, and my experience engaging in schools with teachers and support staff has been very difficult. Not thru ill-intent but simply missed opportunity, not listening or taking on board my views as a parent.


    My son has ADHD and mild autism. Unlike many it was not picked up early and has taken until age 12 to arrive at this point. However from very early on there were signs that things weren't right. I have two older boys and from about year 2 I could see that... Continue reading