The NSW Department of Customer Service makes it easier for people and businesses to deal with government by driving improvements in customer service.
We're currently looking at our Disability Inclusion Action Plan and want your feedback on what’s working well and how we can improve.
If you are a person with disability or a chronic health condition, a carer or disability advocate, a disability sector worker or non-government organisation, you might have interacted with us or used one of our services.
This could be by renewing your driver's licence or photo ID through Service NSW, accessing information through Fair Trading NSW about consumer warranties or your rights as a renter, learning about your work, health and safety obligations through SafeWork NSW, making a complaint about a builder or tradesperson through Building Commission NSW, paying a traffic fine through Revenue NSW or receiving a call from the State Regulatory Insurance Authority about workers compensation, a motor vehicle crash or home building compensation.
Tell us what you think
Your feedback will help us improve services for everyone, making it easier for people with disability and their carers to access what they need.
By sharing your experiences, you help the Department of Customer Service create more person-centred and tailored services for the whole community.
To share your feedback you can:
- Take the online survey below
- Share your submission below
- Request a telephone call back below, if you'd like to speak to someone.
